If you place an order before 1PM GMT+2 , your shipment will leave our warehouse on the same day. Otherwise, it will be ready to ship within 24 hours.

Yes you will be provided with a tracking number, once we ship your product. You’ll receive the info via e-mail.

Yes, shipping is worldwide.

Depending on your location, shipping prices may vary due to customs.

Apparel:

Turkey – Free shipping

Worldwide;

Standart shipping - 8 euro

Express shipping – 15 euro

*Free worldwide shipping for orders over 40 euro.

*Free express worldwide shipping for orders over 90 euro.

Carpets-Rugs:

Turkey – Free shipping

Worldwide –  Free shipping

Your e-invoice will be sent to you as an e-mail after shopping. In addition, your invoice will be delivered to you with your order as hard-copy. If you do not prefer the invoice to be sent as paper, you can specify it in the order notes.

Our quality is high grade. Months of effort went into production, sourcing and adjusting, so we can deliver the best quality to you. We use 100% premium and soft cotton for apparel. Carpets are woven from natural wool, entirely by hand. Therefore our pieces are extremely soft-weight and luxury.

Our clothing fits a little oversized and unisex, made for all ages and sizes. You can find the size details below. For the best fit, you can measure your favorite t-shirt on a flat surface

Carpets in stock are available in 3 different sizes. You can look at the product images in our Etsy and Amazon stores to fully understand the size of the carpets.

Yes, you would like to make your loved ones feel more special, wrap the gifts you get in different packaging and add your notes with handwritten cards.

We’d suggest you to carefully wash our clothing at no more than 30°C by turning it inside out

because our pieces are extremely high quality and hand made. Wash with similar colors and iron on reverse side. See the product info beforehand, and check the tags on the inside of the garments.

Wool is a natural textile fibre and one of the most sought after materials for rug making. Wool rugs are highly durable and perfectly capable of resisting wear and tear of every day use. We recommend that wiping only the stained area locally with bubbles of a natural white soap. Wool has a naturally dirt-repelling effect and is easy to keep clean. It is also flame resistant, characteristically retains it's shape so that the pile of the rug always rises.

If you would like to make a return, you can contact us at orders@hunz.co.

We have only online stores currently.

If you would like to ask further questions which are not mentioned in this FAQ, you can reach us at hello@hunz.co.